Rellaire Smart Home Systems
Review Summary
- Positive Experiences: Customers consistently praise the service, technicians' knowledge, efficiency, honesty, and professionalism. Blackwell Services, in particular, receives high marks for installation quality, courtesy, and communication.
- Key Personnel: Mr. Lemos is highly regarded for his skill, integrity, and trustworthiness. Specific technicians like Trent, Brandon, Robert, and Anakin are also mentioned positively.
- Merger Concerns: There's initial disappointment regarding a business merger and the absence of Mr. Lemos, but this is resolved when he personally addresses the issue.
- Value and Trust: The company is seen as honest, focused on customer needs, and offering reasonable prices.
- Overall Recommendation: Customers highly recommend the company and its services.

Reviews
View All on Google4.9
(381 reviews)
Andrew Estoista
Excellent service. Trent our technician was on time, knowledgeable , efficient and honest. I would highly recommend LEMOS heating and air to everyone.
Charles Chatfield
April 7, 2021
A huge Thank You to Eric Blackwell and his very Professional AC / Heating / and Ductwork Installation Crew at BLACKWELL services !!! From start to finish. Every member of his team worked extremely hard to make sure the installation was done with quality and pride. Starting with Dave Pearson, his estimation specialist, to his insanely hard working installation crew. They were all very courteous, polite, knowledgeable and went the extra mile every step of the way taking absolutely no short cuts . Joel Alvarez , Blackwell’s instation specialist, answered every question we had with a smile and wanted to make sure we were satisfied with the job they were doing. Eric came every morning to make sure the installation of our new a/c , heating and ductwork had been installed as of it was his own home. I can not express how satisfied Ashley Young Chatfield and I are with the Installation , and customer service we received from Blackwell Services !! We highly recommended this Amazing company !!
Genaro Castro
VERY disappointed about the business merger and the fact Mr. Lemos himself didn’t show up to perform the service on my furnace like he has previously. UPDATE: Unfortunately, Mr. Lemos did indeed sell his business. However, luckily, he’s still on staff and actually making service calls. Mr. Lemos himself came to my house three days after the initial technician and he made everything right. As long as Mr. Lemos is on staff, I’ll continue to do business with this company. After that…………? I’ll need to find an HVAC company with the same skill, integrity and trust worthiness that’s been the trademarks of Mr. Lemos’s reputation.
Wayman Yee
Brandon, Robert, and Anakin did an excellent job installing my new heater/air conditioning unit. Only had minor problems which Brandon (mostly) fixed. Contact with Rellaire/Lemos HVAC administrative staff was professional and friendly.
Android
Excellent service, I would highly recommend. I've trusted Mr. Lemos for all my HVAC needs for over 6 years. He is the gold standard.
R L
Great service and focused on the specific thing I want done and forget about everything else. Most other guys push for more and take advantage of a customer's $$$. Lemos/Rellaire doesn't do that. They're honest about everything.
caprice manos
You sent a great serviceman. Here he did his job thoroughly. He was very clear about what was going on with the system and he was a pleasure to work with. He definitely figured out the problem very quickly
Janaye Julian
I would recommend Blackwell services to anyone looking for HVAC services. This team is the best. They were courteous & professional. I had a heating, air conditioning unit & water heater installed. They resolved any issues that may have arisen. They were prompt & respectful. I would like to thank the guys & the ladies in the front office for keeping me informed as the project progressed. Their prices are very reasonable & affordable. Again, I want to thank the whole team for an excellent job on the installation & work ethics. Thank you once again Blackwell Services for the great work.